Our Guarantee

• We offer 15 days money back guarantee if customer is dissatisfied with a product that he/she ordered we will accept the product back and grant a refund except for shipping charges which are not refundable.

• If an ordered product is not received by customer we will grant a refund.

• If the ordered items are received damaged you are requested to take a photo of the items and send it to support@egyptgiftshop.com and you will be entitled for either a replacement or a total refund as per your choice.

• For any enquiry, complaint or remarks you can contact us using the contact methods on Contacts page.

click here for contact information.

15 days money back guarantee